14-Day Return Policy

At Royal Furnishes, we strive to ensure your complete satisfaction with every purchase. If you're not fully happy with your order, we offer a hassle-free 14-day return policy. Please read the details below carefully.

Eligibility for Returns

  • Returns must be requested within 14 days of delivery.
  • Items must be unused, in their original condition, and include all packaging and tags.
  • Customized or personalized items cannot be returned, unless they arrive damaged or defective.

How to Initiate a Return

  • Log in to your Royal Furnishes account and go to the “Order History” section.
  • Select the item you wish to return.
  • Follow the step-by-step instructions to submit a return request.

Return Shipping

  • If the return is due to a damaged or defective item, Royal Furnishes will cover the return shipping costs.
  • If the return is for any other reason, the customer is responsible for return shipping charges.

Refunds

  • Once we receive and inspect the returned item, we will process your refund.
  • Refunds will be issued to the original payment method.
  • Depending on your payment provider, it may take up to 7 business days for the refund to reflect in your account.

Exchanges

  • We do not offer direct exchanges. If you need a different item, please return the original and place a new order.

Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery.
  • Attach clear photos and details of the issue to help us resolve it quickly.

Cancellations

  • You may cancel your order within 24 hours of placing it, as long as it hasn't been shipped.

Important Notes

  • All returns must be securely packaged to avoid damage during transit.
  • Returns that do not meet our policy may be subject to a restocking fee.
  • Refunds are processed excluding discounts, shipping fees, and applicable taxes.
  • Royal Furnishes reserves the right to decline returns or apply additional fees if the returned item does not meet our policy conditions.

For any questions or assistance, feel free to reach out to our customer support team.

Royal Furnishes – Elevate Your Living.

A Royal Vision for Luxury

At Royal Furnishes, we believe luxury should be accessible to all. With superior craftsmanship and unbeatable prices, we bring you the finest Eames Lounge Chairs, Barcelona Chairs, and more to elevate your space with elegance and comfort.

If you think the price is high, feel free to contact me on WhatsApp, and I'll personally offer you a special discount.